What To Do If Shein Order Never Arrived. Web if your shein package was not delivered by the delivery time set by the website, you should: Web in case the order is stuck, and after checking through the tracking, the next step is to contact shein.
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Web if you have received a package that you believe has been delivered to the wrong address, the first thing you should do is contact shein and report the situation. Web if you never got your order and the charge appears on your credit card statement, you can dispute it as a billing error. In my orders, you will be able to get an overview of your order history and their status. Free shipping on orders £35+ easy returns 500+ new arrivals. Web shop collections from shein. Do live chat or submit a ticket. File a dispute online or by phone with your credit card. Web step 1 log into my account click on my orders step 2 in my orders, you will be able to get an overview of your order history and their status. Web if the order has been frozen and the tracking has been checked, the next step is to contact shein. If your package has not been delivered or your tracking information shows that your package has been.
Give it a couple days. Our 24/7 customer service is always here to help. Go to my orders and find the order that contains the item (s) you would like to return and click order details. Free shipping on orders £35+ easy returns 500+ new arrivals. Do live chat or submit a ticket. In the video, shein customer service explains the process for tracking your order and getting a refund or replacement. Give it a couple days. Web if the order has been frozen and the tracking has been checked, the next step is to contact shein. Web watch this video to learn what to do if your package doesn't arrive. Web step 1 log into my account click on my orders step 2 in my orders, you will be able to get an overview of your order history and their status. You will be able to use these contact.
